Help Center
We aim to fulfill all orders as quickly as possible and use an automatic system to process orders. For this reason, we are unable to cancel or modify an order once it has been paid for
1st Check your spam account
2nd Log into your account and review your order history
There are several reasons for cancellation of an order
1. We are unable to verify your billing information
2. Item(s) is sold out
3. We are unable to replenish the item(s) ordered
In your shipping confirmation email, you'll receive a link to your tracking information
You can also check the status of the order from your account profile page
Several carriers do experience delays due to high demand. Some carriers provide fewer updates during transit
It may take additional time for your item to leave the warehouse. We work delinquently to ship all orders and will update you with tracking information via email and in my account
If there was a mistake on our part, we will make it right by:
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Replacing the product or
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Issuing a refund
if there is no mistake on our part:
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Return shipping fee will apply or
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You can list item on the marketplace for sale
See Our Return Policy & Our Non Returnable Item Checklist for Specific items exception and policies
We offer the option to List It it and Resell it:
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Create a seller's profile
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List item(s) for sale on the marketplace
Items purchased from sellers on the marketplace is subject to the return & exchange of the particular seller(s). Please read the return policy before purchase.
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